Privacy Policy

Last updated: March 2026

rora sleep, llc ("rora," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit rorasupplements.com or purchase our products.

Information We Collect

When you visit our site or place an order, we may collect:

  • Contact information: name, email address, phone number
  • Order information: billing address, shipping address, payment method (processed securely by Shopify Payments — we do not store full card numbers)
  • Device and usage data: IP address, browser type, pages visited, referring URLs (via cookies and analytics tools)
  • Communications: messages you send us via email or contact forms

How We Use Your Information

  • To process and fulfill your orders
  • To communicate with you about your order or account
  • To send marketing emails (only if you opt in — you can unsubscribe at any time)
  • To improve our website and product offering
  • To comply with legal obligations

Sharing Your Information

We do not sell your personal information. We share it only with:

  • Service providers who help us operate our business (Shopify, shipping carriers, email marketing platforms) — only as needed to provide their services
  • Legal authorities if required by law

Cookies

We use cookies to keep your cart active, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications
  • Opt out of the sale of personal information (we do not sell data)

To exercise any of these rights, email us at info@rorasupplements.com.

Data Retention

We retain your order data for up to 5 years for accounting and legal purposes. You may request deletion of marketing data at any time.

Security

We use industry-standard security measures including SSL encryption. Payment processing is handled by Shopify Payments, which is PCI DSS compliant.

Children's Privacy

Our products and website are not directed at individuals under 18 years of age. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.

Contact

For privacy-related questions: info@rorasupplements.com