Refund Policy

We want you to sleep better. If rora sleep isn't working for you, we'll make it right.

30-Day Money-Back Guarantee

If you're not satisfied with your purchase for any reason, you may request a full refund within 30 days of your delivery date — no questions asked.

How to Request a Refund

Email us at info@rorasupplements.com with:

• Your order number
• The email address used at checkout
• A brief note on what happened (optional but helpful)

We'll process your refund within 5–7 business days of receiving your request. Refunds are issued to the original payment method.

Conditions

• Refund requests must be submitted within 30 days of delivery.
• Only one refund per household per product.
• We do not require you to return the product.
• Shipping costs are non-refundable unless the error was ours.

Damaged or Incorrect Orders

If you received a damaged product or the wrong item, email us within 7 days of delivery with a photo. We'll send a replacement at no charge.

Questions?

Contact us at info@rorasupplements.com. We typically respond within 1 business day.